Get verified on Google

Tip: If you’re verified as an authorized representative of your organization, you’ll find a box at the top of the organization’s knowledge panel. This box allows you to suggest edits to the knowledge panel.If you’re a local business that serves customers at a particular location or within a designated service area, join Google My Business to manage your presence on Google Search and Maps.

How to get verified

To verify that you’re an authorized representative for the entity, follow the steps below:

1. Ensure that you have a Google account. If you don’t, then create a Google account.
2. Go to Google Search.
3. Search for yourself or the entity you represent and find its knowledge panel.
4. Scroll to the bottom and click Claim this knowledge panel.
5. Review the displayed information about features granted after verification.
6. Sign in to one of the official sites or profiles listed to verify that you’re an authorized representative of an entity on Google. The list of options include:
   • YouTube
   • Search Console
   • Twitter
   • Facebook

After you sign in successfully, you can manage the entity on Google.If Google cannot identify any sites associated with the entity, we ask you to provide additional information to help us verify who you are.

Add additional users

Once you have been verified for an entity, you can add additional users as authorized representatives by following these steps:

1. Visit https://www.google.com/search/contributions/manage.
2. Under “Add people to this account,” click Start now.
   1. If you need to switch accounts, use the dropdown menu next to your profile image to select the account you want to manage.
3. Click Add new user.
4. Enter the Google email address of your new user.
5. Choose whether the user gets manager permissions. To grant manager permissions, move the toggle to the right.
6. Click Invite.

You can set different permission levels for users:

• Manager: Can suggest changes to the knowledge panel, and add or remove users.
• Owner: The primary user on the account, and has the same permissions as managers.
• Contributor: Can suggest changes to the knowledge panel.

Manage permissions

Important: You must be a manager to remove or change the permissions of an existing user.

1. Visit https://www.google.com/search/contributions/manage.
2. Under “Add people to this account,” click Start now.
   1. If you need to switch accounts, use the dropdown menu next to your profile image to select the account you want to manage.
3. Next to the user’s name you want to manage, click Menu.
4. Select an option:
   1. To remove the user’s ability to add or manger other users, select Remove as manager.
   2. To remove the user, select Remove user.
   3. To transfer ownership of the account to the user, select Transfer ownership. You’ll only see this option if you are currently the owner of the account.

Third-party verification

If you verify that you manage an online presence using Twitter or Facebook, Google automatically stores the association between your accounts.

To remove this association, follow these steps:

1. Go to Webmaster Central.
2. In the list of properties you own, click the Twitter or Facebook account you want to remove.
3. Under the “Action” column, click Unverify.

Troubleshooting

If you experience one of the following issues with a knowledge panel, contact Google for help.

• The content of the knowledge panel is mixed with another of the same or similar name
• The knowledge panel is showing the wrong websites or profiles
• You receive an error that this knowledge panel is already managed by someone else, and you’ve checked with your team to see who may have access

Associated account error

If you receive an error that you’re not signed in to an associated account, make sure you’re using the correct Google Account associated with the site or profile. You can also try any of the following:

• Add an owner to a topic’s website: If you haven’t already, add the topic’s official website to Search Console. Then, add a site owner to the official website. Learn more about Search Console.
• Transfer ownership of a YouTube channel: Each YouTube channel can only have one owner. Only the current owner can transfer ownership to a new owner.